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Testimonials
With a referral
list that dates back to our start in business, we are proud to share our
client comments and recommendations. It is truly the mark of a job well
done when a client has nothing but good things to say upon completion of
their project. Please take a moment to read some of the wonderful letters
and stories below.
"Thank you to the entire team for making our home "fit" us! From the first consultation, Steve understood that this wasn't about trying to make a small house huge, or into something that it wasn't meant to be. We just simply needed it to fit our lives better, and that is what you gave us. I can't seem to convince the kids that they really don't need to use my bathroom, but hey, at least I have my own sink.
Everyone keeps asking how the addition is coming, and when we tell them it was done in June, the response is always "Wow, that was fast!" Keeping on schedule made a huge difference for us being able to live here through the whole thing, and we appreciate you managing the schedule so diligently.
At a time when there are many places out there that can't be counted on, we are glad we found one that could."
The Johnson Family
Royal Oak, MI
"The first thing we noticed about MainStreet was their attention to
detail. Their priority was to ensure that our home addition would blend
with our existing home. We felt that their staff was outstanding. I
have never seen any employee go above and beyond like Dwain, their Field
Manager. He took things home to customize in his own workshop and quickly
provided us additional choices and solutions when we had questions. Their
tradesmen were definitely experts in their field - especially the mason who
blended in the new brick so well, that people are surprised to hear that our
addition isn't part of the original structure. Our opinion is they are
extremely knowledgeable about every aspect of the design and construction
process."
John and Terri
Royal Oak, MI
"We have used MainStreet Design Build on three projects. With our children
grown and on their own, we downsized to a smaller home in Grosse Pointe
Farms. Although smaller, we still wanted beauty and functionality in our
new place. Steve created an incredible new basement that rivals the upper
level. We have a wonderful place for entertaining as well as space to
play when our children and grandchildren visit. Our second project was to
create a pottery room addition on the side of our home. With wonderful light
from the windows and skylights it an inspiring place to work. Most
recently we decided that although beautiful inside, the curb appeal of our
1950's ranch style home was quite lacking. MainStreet again stepped up to
create a stately and dramatic front makeover. We are very please with the
work they have done and appreciate the creative and distinctive details that
have made our new home into the home of our dreams."
Jim and Marsha
Grosse Pointe Farms, MI
"It is always amazing to us to talk to people about a renovation project. When
asked how it went, they usually shake their head and say something like the
following:
-
"Don't even ask"
- "I will never use that builder again"
- "I am SO READY to
get this over with"
- "We are so delayed, I can hardly wait to have my life back"
By this time, David and I are usually smiling, since we had NONE of those
feelings during our major home remodeling project with MainStreet Design Build.
Christine, Steve and the ENTIRE MainStreet team were top notch. We
had a very smooth construction project with incredible amounts of communication
between us. They hit the target date (just about right on) and that was
key after we had been living in a small rental house for 6 months.
We love our "new house" and feel very strongly that Steve and Christine were
able to mesh the following:
-
What we wanted as an end result
- What we were willing to spend
- What our
lifestyle needed
We entered into the project challenging Steve & Christine to make us their
"next great reference". They did!! We are ready to begin the
preliminary planning stages for a basement renovation, and frankly will go
nowhere else to get it done other then MainStreet.
Thanks MainStreet for such a smooth project. You all were great to work
with!"
David and Melinda
Birmingham, MI
"We recommend MainStreet without reservations. Their work is first rate
and the people even better. To emphasize this we hired them on two
separate occasions and were beyond pleased each time. Do yourself a favor
and relieve remodeling grief. By using MainStreet you'll get the best
quality, cooperation and workmanship."
Jim and Gloria
Orchard Lake, MI
"We love where we live - but to stay here, we needed to add more space for
our growing family. After using another company for a small addition, we turned
to an architect to design an expanded kitchen and master suite addition.
As this was a large job, we wanted to ensure it was done right. We met
with MainStreet about completing the construction of what our architect had
designed. Right away, we were impressed with Steve's design suggestions
for better use of space and enhancements to our plans. His instant
confidence and experience in integrating an addition to an existing home
let us know we had made the right choice. Their budget was on target (no
surprises) which was of great comfort to us. Making the selections
prior to the project start and their tight schedule kept everything
running smoothly. The staff was hard working and responsive which helped
to keep us calm throughout the process. They really do focus on quality
and integrity in every aspect of their work."
Residents of Huntington Woods, MI
"From the first encounter to the last element of our kitchen, our experience
with MainStreet was professional, creative, and fun. We worked as a
team throughout the entire remake of our kitchen, down to the most minuscule
detail. They were remarkably patient when we changed ideas on them
(and we did, often!), and their coordination of the whole project ensured a
swift and pleasing conclusion. Suffice it to say that five years later,
we still love what has been done . whether we are cooking, or just sipping
coffee at the table, we enjoy our surroundings. Anyone who comes to our
house raves about our kitchen, and so do we!"
Howard and Jane
West Bloomfield, MI
"MainStreet's quality of work was excellent and its employees were very
knowledgeable, courteous, and professional."
Matthew
Pleasant Ridge, MI
"We were very satisfied with the work of MainStreet Design Build. They
had people here every day working. They were efficient, thorough and
didn't make mistakes."
John and Donna
Bloomfield Hills, MI
"This was our second experience with MainStreet (we had an addition built
previously), as and you can imagine, there was only a second experience because
the first was so positive. We had our main bathroom completely gutted and
remodeled (our house was built in 1927); there were a few surprises for the
workers (there is no framing on the outer walls, only a double layer of
brick!). MainStreet does an outstanding job, and, critically, maintains a
schedule---none of these horror stories one hears about where the job is half
done and months go by before work is picked up again! Plus MainStreet helps you
figure out what precisely it is that you want, and then realizes that goal. We
are, once again, most pleased with the result (and how they got the claw foot
tub up the stairs we'll never know!)."
Tim and Faith
Royal Oak, MI
We thoroughly enjoyed our experience with MainStreet Design Build. Their crew
was professional and responsive. Their extensive preparation helped to
minimize any "surprises" once the job began. We were especially impressed
by their creative suggestions and solutions when we asked for changes. As
an example, we asked to add a skylight to a room in the middle of the
job. MainStreet provided us with 3D drawings and pricing options
within two days and we were able to incorporate the change without any
delay. We intend to use them again next year for our next home project.
Gar and Scottie
Grosse Pointe Farms, MI
"Thank you for making the kitchen shine in our 1922 arts and crafts style
home! The creative design and fine details really made the
difference. Steve, incorporating the space from the odd shaped closet
behind the kitchen was a great idea to give us the room needed for the eat-in
bar area. And the use of extensive woodwork gave us a true gem ready to
rival those seen in any "Old House" magazine. Christine, you have a
wonderful eye for the right materials, colors, textures and the ability to pull
it all together. People are amazed when they walk in the door and the
kitchen now complements the rest of our home. As it was when you updated
the kitchen in our first house, the staff was always aware of what needed to be
done (Dwain and Mark feel like brothers) and kept the project rolling along. We
couldn't imagine working with anyone else!"
Greg and Mary
Royal Oak, MI
"Just a note to commend you on a job well done. We were please with
the work done and thrilled with the results. We now have our dream
kitchen! Your crew was great to work with. They were professional,
trustworthy and hard working. It was evident that they take pride in
their work. We appreciate your sticking with the job and keeping right on
schedule and following up on our calls."
Ken and Ann
Birmingham, MI
"When we first started talking about our home remodeling project a
year-and-a-half ago, Cindy and I really had no idea what we were getting
into. We heard your comments about people really making the difference
but we clearly did not appreciate them. Today, I think we understand
exactly what you meant and why you emphasized that point. Your people are
flat out great. The quality of your work is obvious. What people
can't possibly know until they experience it is what a difference your people
really do make. We had two horrible experiences prior to the project you
did (second floor addition), and the difference was literally as stark as night
and day. Your people almost became a part of our family. I only saw
them briefly in the morning but Cindy had to live with them for six months and
she actually felt a void when they were finished and moved on to another
project. I sincerely appreciate everything MainStreet has done. You
can be very proud. I wish you all much success in your future endeavors."
David and Cindy
Ferndale, MI
"Our experience was very positive, we found MainStreet to be very professional,
and considerate of our ideas. The job finished very close to the time
estimated, which can be rare in that business. There was always a contact
when we needed something, and they were very responsive to questions and
concerns. We know other people who used other companies for similar jobs,
and they were often dissatisfied with timing and responsiveness, and we had
none of those concerns. Most importantly, the quality of the work was
very high. We would recommend MainStreet to anyone."
Brian and Kelle
Royal Oak, MI
"We love our kitchen, and Mainstreet made that happen! Our original kitchen was
too small and designed inefficiently. We had a few general ideas of what we
wanted, but with the help of Steve, Christine and their talented staff, we were
able to add a lot more creativity and attractiveness to the design. We were
very impressed with the in-house big screen presentation which allowed us to
see the finished product before it even started! We appreciated all the
patience and expertise involved as well as quite a few last minute changes.
Everyone who comes into our kitchen tells us that it's one of the most
beautiful kitchens they've ever seen."
Holly & Terry
Grosse
Pointe Shores, MI
"Thank you once again for all your hard work in creating my beautiful kitchen. I was completely impressed with your entire crew - their skills, craftsmanship & attention to detail made the whole process a pleasure. I am truly grateful to all of you!"
Cathy
Royal Oak, MI
*** Please contact our office for a complete list of references ***
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